A downed tree caused internet customers in Northwest B.C. to lose power on Feb. 3 (File photo)

Downed tree causes internet outage in Northwest B.C.

Damaged hydro lines burned through fibre-optic cables just east of Terrace

A fibre-optic line break east of Terrace led to a large percentage of Terrace, Kitimat, Haida Gwaii and Prince Rupert residents losing their internet service late Saturday evening.

City West CEO Chris Marett confirmed that the break was caused when a tree fell on high-voltage hydro lines, damaging the fibre-optic lines that run underneath them.

“When the hydro lines broke, they burned through the fibre lines which carries Prince Rupert’s and Terrace’s internet traffic,” Marett said.

Service was lost at approximately 7:20 p.m. on Feb. 3 and was restored at approximately 2:30 a.m. Marett said repair crews had to wait for the hydro lines to be fixed before work could commence on the fibre lines.

In January, both the federal and the provincial government announced that they would be investing a combined $45.4 million to build over 3,500 km of subsea fibre-optic cable around Vancouver Island and along the B.C. coast. Once completed, the Connect the Coast project will provide a backup way to deliver internet service to the Northwest.

Marett said Saturday night’s outage is an example of why a second fibre-optic line is so important.

READ MORE: 154 remote B.C. communities to get high-speed internet

“It was only a matter of time before this happened,” he said. “There’s no redundancy in the north, and once that line is cut, everyone is affected.

“Once the Connect the Coast project is built, we’ll have immediate redundancy.”

www.facebook.com

Just Posted

Province announces $100-million grant funding for Northwest communities

The Northern Capital and Planning Grant will go to four regional districts and 22 municipalities

Security guard now on patrol at three Terrace banks

Company hired to secure ATM vestibules due to safety concerns

LNG Canada sponsors fast-tracked driver’s license training in Terrace, Kitimat

The $80,000 contribution is part of the company’s commitment to hire locally

Prince Rupert Gas Transmission project searches for partners

TransCanada is renewing permits for its natural gas pipeline project to North Coast.

Coastal GasLink stops work to investigate archaeological find

OGC archaeologists are en route to the Houston-area site where Unist’ot’en report finding stone tools

Mermen calendar targets ‘toxic masculinity,’ raises big money for charities

Newfoundland and Labrador Beard and Moustache Club gave a cheque for more than $202,000 to Violence Prevention NL

‘Our entire municipality is heartbroken’: Seven children die in Halifax house fire

A man and woman remained in hospital Tuesday afternoon, the man with life-threatening injuries

Minister says plans to fight poverty, climate change, focus of B.C. budget

The NDP said in its throne speech last week that affordability will be the hallmark of its initiatives

UPDATED: ‘Violent’ B.C. man back in custody after Alberta arrest

Prince George man with ties to Vernon was being sought by police

After a week away, SNC-Lavalin questions await MPs returning to Parliament

Two have resigned already: Jody Wilson-Raybould was veterans affairs minister and Gerald Butts was Trudeau’s principal secretary

Poverty coalition has high hopes for B.C. poverty reduction strategy

Funding allocation expected to be released with 2019 budget

‘How did we get here?’: B.C. mom of transplant recipient worries about measles outbreaks

Addison, 7, cannot get a live vaccine because she has a heart transplant

Chanel: Iconic couturier Karl Lagerfeld has died

He spent virtually his entire career at luxury labels catering to the very wealthy

Lost a ring? This B.C. man will find it for you

Chris Turner founded The Ring Finders, an international directory of metal detector hobbyists

Most Read