B.C. Attorney General David Eby introduces former NDP cabinet minister Joy MacPhail as chair of the ICBC board, Aug. 19, 2018. (B.C. government)

B.C. VIEWS: How to get the best deal on your ICBC car insurance

ICBC slowly being dragged into the 21st century

A U.S. insurance company is running amusing TV ads where a 1970s-era couple call up a page on the “information superhighway.” When it finally loads, all they get is a phone number.

In another scene, they jump in their AMC Gremlin and head out to renew their car insurance. “Should be back in two hours,” the mullet-haired driver says on his CB radio.

I was reminded of these commercials while discussing with Attorney General David Eby the latest evolution of our great 1970s public utility, the Insurance Corporation of B.C. The topic was competition for collision and other optional coverage, and how that works – or doesn’t work.

Eby began by denying there is any obstacle for private insurers to compete for optional coverage, which he has argued is the main cause of big increases being faced by new drivers. Private insurers insist there is, and by the end of our chat, Eby was inclined to agree.

Eby’s overhaul of ICBC rates took effect in September, after he vowed to douse the “dumpster fire” of billion-dollar deficits. Contrary to political claims, this is no longer inflated by government scooping revenues. That ended a few years ago, as deficits ballooned due to soaring crash rates, injury awards and legal costs. Basic rates are going up as much as 12 per cent for new drivers, and there are new procedures you’ll face when you go to renew your insurance.

I’ll explain the competition problem by describing how to shop around to see if you can get a better deal on optional coverage than ICBC offers. First, do a web search for “ICBC driver abstract,” to find where you can have your driving history and claims record emailed to you.

If you don’t use a computer, you can call 1-800-663-3051 and have it mailed or faxed to you. (Eby repeatedly told me it’s easy to fax your driver record to an insurance company to get a quote. I reminded him that faxes are no longer an option for most of us.)

RELATED: New drivers paying most for optional insurance, Eby says

RELATED: Drivers can check their ICBC rate with online calculator

You can also have the “abstract” emailed directly from ICBC to a private insurer, if you can find one. Again, the “information superhighway” produces a few search results, but as the Insurance Bureau of Canada reports, there are only a couple of private companies offering meaningful competition in B.C.

Bureau vice-president Aaron Sutherland explained how it looks from an insurance broker’s point of view. Customer walks in, asks for a quote on optional coverage. Chances are he doesn’t have a copy of his driving record in hand, and unlike other provinces, ICBC doesn’t allow competitors to get it directly. Customer either gets coverage on faith, or is asked to retrieve the record and send it in.

The government monopoly controls not only driving records, but geographical accident data, which means private insurers are often steering blindfolded as they take on new customers.

From the driver’s point of view, there aren’t going to be enormous savings here, especially since so few companies attempt to compete with ICBC on unfair terms. Eby assured me that he is concerned about this, and willing to help. But he added that no “policy work” has been done yet.

Sutherland wrote to Eby a year ago, offering to have member companies pay a fee for direct access to ICBC driver information. When I asked him about it, Eby had forgotten about the letter.

Tom Fletcher is B.C. legislature reporter and columnist for Black Press Media. Email: tfletcher@blackpress.ca


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Infinite Ice’s holistic hockey program returning to Terrace in August

COVID-19 precautions in place for on-ice training, meditation, yoga and nutrition classes

Ice coming to the Terrace Sportsplex in August

Second sheet planned for October, arena closed to the public for the time being

Provincial COVID-19 data can now be used for B.C. to prepare for a second wave

In the past week, B.C. has seen a slight spike in daily test-positive case counts

Four air ambulance flights out of Terrace delayed or cancelled

Pandemic precautions caused nighttime closure of service station providing weather data to pilots

Skeena Resources, Tahltan prez excited by purchase of Eskay Creek

Skeena gets full control of mine, Barrick gets 12 per cent of Skeena and a one per cent royalty

Wage subsidy will be extended until December amid post-COVID reopening: Trudeau

Trudeau said the extension will ‘give greater certainty and support to businesses’

Tree planters get help with COVID-19 protective measures

Ottawa funds extra transportation, sanitizing for crews

Trudeau apologizes for not recusing himself from WE decision

He says his and his family’s longtime involvement with the WE organization should have kept him out of the discussions

Beverly Hills 90210 star’s family selling Vancouver Island Beach Resort

You can own Jason Priestley’s Terrace Beach Resort in Ucluelet for less than $5 million

Islanders want BC Ferries to follow order that lets residents board before tourists

For ferry-dependent communities, ferries are often the sole practical lifeline to work, school or medical appointments.

Washington’s NFL team drops ‘Redskins’ name after 87 years

The franchise was given the name back in 1933, when it was still in Boston

Genetic detectives begin work to trace spread of COVID-19 in Canada

The kinds of genetic technology being used for this project did not exist when SARS hit Canada in 2003

Most Read