Woman ‘horrified’ after being told to trek 200 kilometres home from Kamloops hospital

‘I can’t get from Kamloops back to 100 Mile House injured, confused… no shoes, no clothes whatsoever’

A South Cariboo woman is raising concerns about the way out-of-area patients are being discharged from the hospital in Kamloops.

Olivia Fletcher was involved in a rollover crash outside the community of Clinton on Nov. 15.

“I was pinned in the vehicle. I ended up with quite a few injuries. They decided that they needed to send me to Kamloops.”

The first responders cut off her clothes in order to treat her, and rushed her off to Royal Inland Hospital.

“I went to Kamloops and, I mean, the care was fine while I was there,” Fletcher said. “At [1 p.m.], they told me – keep in mind I have no shoes, no clothes whatsoever – they told me that I’m being released to the streets and I have to find my own way.”

She said there was “no way” she could get back to 100 Mile House on her own, not only because she had nothing of her own to wear and because she was on pain medication for a concussion.

According to Fletcher, hospital staff told her that’s the way it is.

“I made it very clear that that was not going to be happening and that the only people taking me home would be them or a news crew because this is not acceptable.”

After fighting with staff for five hours, she said, they gave her a $400 taxi voucher.

Now, Fletcher said she worries about other patients, because not everyone will fight for and get that ride home.

Tracey Rannie, Royal Inland’s executive director of clinical operations, said she could not comment on a specific patient, but that staff follow proper discharge procedures.

“Discharges from hospital are planned with the patient, physician and care team, and would include involvement of a social worker if a patient has specific needs or challenges,” Rannie said.

Staff do provide patients with options, including taxi vouchers, if they cannot get a ride from family or friends, she said.

“Clothing and shoes are offered if an individual arrives without their own.”

Cariboo-Chilcotin MLA Donna Barnett said it’s been this way as long as she can remember, but it seems to be getting worse.

“We have a transportation system, but it’s only two days a week,” Barnett said.

“I think that these things need to be looked into and that there needs to be more care taken with people from rural British Columbia who don’t have access to taxis and buses and things like that as much like cities do.”

Fletcher agreed.

“I’m horrified,” she said. “You can’t even call yourself a nurse if you’re willing to go out of the way to get [patients] to where they need to be [only to] throw them out into the cold street.”

RELATED: Frustration at the fore at Interior Health public meeting

It’s not the first time the issue of discharges has been raised.

At an Interior Health public meeting in Ashcroft on Oct. 18, one member of the public said he had a health situation that sometimes takes him to Kamloops.

“The last time I was there, I was discharged at 3 a.m. Who do I call?”

– with files from Barbara Roden


newsroom@100milefreepress.net

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

 

The receipt for the ride home to 100 Mile House. Submitted photo.

Just Posted

(File image)
Vehicle collides with propane line causing explosion in Thornhill

Driver sustained severe burns, was taken to Lower Mainland in air ambulance

The plan to build a staircase to the Bench includes a channel to more easily transport bicycles up and down. (Photo courtesy City of Terrace)
Staircase to Bench subject of City grant application

Would connect lower Eby St. to upper Eby St.

The car was trapped, with its driver inside, in a ditch off Hirsch Creek Main near Onion Lake overnight Monday (Oct. 19). Oct. 20, 2020. Kitimat RCMP photo.
Man found after spending overnight stuck in car in a ditch near Onion Lake

Kitimat RCMP said the man was stuck there overnight for about 10 hours

Stikine provincial election candidates (clockwise from top left): Nathan Cullen, NDP; Darcy Repen, Rural BC Party; Rod Taylor, Christian Heritage; and Gordon Sebastian, BC Liberals. (Black Press Composite Photo)
B.C. provincial health officer Dr. Bonnie Henry gives a daily briefing on COVID-19 cases at an almost empty B.C. Legislature press theatre in Victoria, B.C., on March 25, 2020. (Don Craig/B.C. government)
B.C. sees 223 new COVID-19 cases, now 2,009 active

Two new care home outbreaks in Surrey, Burnaby

BC Liberals Leader Andrew Wilkinson, BC Greens Sonia Furstenau, BC NDP John Horgan (The Canadian Press photos)
British Columbians vote in snap election called during COVID-19 pandemic

At dissolution, the NDP and Liberals were tied with 41 seats in the legislature, while the Greens held two seats

100 Mile Conservation officer Joel Kline gingerly holds an injured but very much alive bald eagle after extracting him from a motorist’s minivan. (Photo submitted)
B.C. driver thought he retrieved a dead bald eagle – until it came to life in his backseat

The driver believed the bird to be dead and not unconscious as it turned out to be

Chastity Davis-Alphonse took the time to vote on Oct. 21. B.C’s general Election Day is Saturday, Oct. 24. (Chastity Davis-Alphonse Facebook photo)
B.C. reconciliation advocate encourages Indigenous women to vote in provincial election

Through the power of voice and education Chastity Davis-Alphonse is hopeful for change

Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

White Rock RCMP Staff Sgt. Kale Pauls has released a report on mental health and policing in the city. (File photos)
White Rock’s top cop wants to bill local health authority for lengthy mental-health calls

‘Suggestion’ included in nine-page review calling for ‘robust’ support for healthcare-led response

A Le Chateau retail store is shown in Montreal on Wednesday July 13, 2016. Le Chateau Inc. says it is seeking court protection from creditors under the Companies’ Creditors Arrangement Act to allow it to liquidate its assets and wind down its operations.THE CANADIAN PRESS/Ryan Remiorz
Clothing retailer Le Chateau plans to close its doors, files for CCAA protection

Le Chateau said it intends to remain fully operational as it liquidates its 123 stores

RCMP stock photo (Black Press)
Charges laid against Prince George man, 39, in drug trafficking probe

Tyler Aaron Gelowitz is scheduled to appear in court Nov. 18

Most Read