Can you board a ferry in a medical emergency? A Quadra man in the middle of a heart attack had issues getting on the ferry to go to hospital in Campbell River and was told to call 911. File photo/Campbell River Mirror

Can you board a ferry in a medical emergency? A Quadra man in the middle of a heart attack had issues getting on the ferry to go to hospital in Campbell River and was told to call 911. File photo/Campbell River Mirror

Heart attack raises questions about boarding BC Ferries in health emergencies

Quadra Island man recovering after being airlifted to hospital in Victoria

A recent episode involving a Quadra Island man unable to board a ferry during a heart attack raises questions about what to do when there is water between you and a hospital.

David Alger, 62, was certain he needed urgent medical attention and was close to the Quathiaski Cove terminal, but he was not allowed to board for Campbell River. Instead, he was told to call for help.

A BC Ferries spokesperson has clarified their policy is to have people in medical distress contact a first responder rather than try to board a ferry.

“Anybody having a medical emergency should be calling 911,” said Deborah Marshall, BC Ferries’ executive director of public affairs. “Our personnel are not medically trained. We’ve got an occupational first-aid attendant just in case there’s any on-board incidents…. We are certainly not doctors, we’re not emergency responders.”

BC Ferries’ website has a page, “Safety Above All,” that states, “On an average day, BC Ferries’ crews may be required to rescue boaters in distress, attend a sudden heart-attack patient, or even try to prevent a suicide attempt.”

Marshall points out these are situations crew might face on board during a sailing and reiterates the need for people to call for assistance if they need help in advance of a trip.

RELATED STORY: Coast Guard fills in for ferry during medical evacuation of Quadra woman

Since the incident, Alger is recovering after eventually being airlifted to Victoria. He had been out biking on Nov. 29 when he started feeling something was wrong. Soon, he was experiencing chest pains and called his wife.

As a volunteer firefighter on Quadra, Alger has attended many first response situations and says he knows the time needed to get to the fire hall and retrieve equipment before attending a scene. As he and his wife were close to the ferry, they decided the noon sailing for Campbell River where she could drive to hospital was the fastest option. As well, his wife had forgotten her phone in the mayhem while he had stashed his in the back of the vehicle. They knew time to make ferry was running short.

“The ferry is going to leave without us, that was my big fear,” he said.

They were turned away because they had been told no one was on board that could help in the event of a medical emergency. Instead, they were told to call 911.

“It’s their policy that they don’t accept people in a medical emergency,” he said.

An ambulance was dispatched and had to be sent from Campbell River to Quadra to retrieve Alger and take him to hospital in Campbell River. In the meantime, a first responder arrived at around 12:10 or 12:15 p.m., Alger estimates, and he was given oxygen.

An ambulance arrived and brought him to the hospital where it was confirmed he was having a “major heart attack.” He was given medication to fight blood clots but went into cardiac arrest at which point he blacked out.

“I don’t remember anything until I regained consciousness,” he said.

His wife later told him she saw his eyes rolls back and his arms start flailing. He was soon flown to Victoria for a catheterization.

Alger credits the care he got at both hospitals but estimates the delay probably cost him about 40 extra minutes in getting to Campbell River.

Currently, he is recovering and feels well enough under the circumstances.

“I feel OK, but I don’t feel like I did before,” he said. “There’s no upside whatsoever to delaying treatment in a heart attack.”

He is upset with what he feels is misinformation from a ferry advisory committee member on a subsequent radio show about the situation. Nor was he impressed with a BC Ferries’ statement for another news story about their practice to let medical professionals make decisions about the transport of patients.

“It’s for the safety of the passenger,” he said. “I’m thinking, ‘Wow, it’s so safe it almost killed me.”

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

The report prepared by Independent Investigations Office of BC said that no offence was committed by the police officer from Lisims/ Nass Valley RCMP detachment while responding to a stabbing incident that led to an in-custody death. (Black Press file photo)
Nass Valley RCMP officer cleared in October 2020 police-involved death

Independent Investigations Office of B.C. concludes no offence committed by police officer

Back Row, Left to Right: Laura Archibald, (teacher), Sarah Engdahl, Victoria Cho, Bronwen Bennett, Briana Simms, Jalynn Gibson, Sydney Harris, Braya Kluss, Valentina Protheroe, Isabella Gibson, Emily Hart, (teacher). Front Row, Left to Right: Collin Maillet, Hannah Hansen, Layla Loutitt, Isabella Kossler, Zadie Kietzmann, Izzie Croot, Deanna McDicken, Hope Misner. Missing: Brianna Onstein, Makenna Harris. (Submitted Photo/Tracey Hart)
Terrace’s Art in Motion Dance earns accolades at Prince George Dance Festival

The group earned a total of 21 trophies during the competition

A temporary fix to erosion problems on Lanfear Hill has been approved. (Ben Bogstie/Terrace Standard)
City to spend $360,000 on temporary hill fix

Will restore pedestrian and cycle use of Lanfear Hill

Terrace Community Fund was able to set up the Dare to Dream Fund with a significant donation from Trumpeter Donnie Clark. (File photo)
Dare to Dream Fund set up after a large donation from musician Donnie Clark

The fund will provide financial support for the Dare to Dream music program in Terrace and Thornhill

Restaurant patrons enjoy the weather on a patio in Vancouver, B.C., Monday, April 5, 2021. The province has restricted indoor dining at all restaurants in B.C. due to a spike in COVID-19 numbers. THE CANADIAN PRESS/Jonathan Hayward
B.C.’s COVID-19 indoor dining, drinking ban extending into May

Restaurant association says patio rules to be clarified

B.C. Premier John Horgan speaks at the B.C. legislature. (B.C. government)
Tougher COVID-19 restrictions in B.C., including travel, still ‘on the table’: Horgan

John Horgan says travel restrictions will be discussed Wednesday by the provincial cabinet

Protesters occupied a road leading to Fairy Creek Watershed near Port Renfrew. (Submitted photo)
B.C. First Nation says logging activist interference not welcome at Fairy Creek

Vancouver Island’s Pacheedaht concerned about increasing polarization over forestry activities

Flow Academy is not accepting membership applications from anybody who has received a dose of the vaccine, according to a password-protected membership application form. (Submitted image)
B.C. martial arts gym refusing patrons who have been vaccinated, wear masks

Interior Health has already issued a ticket to Flow Academy for non-compliance with public health orders

Guinevere, lovingly referred to by Jackee Sullivan and her family as Gwenny, is in need of a gynecological surgery. The family is raising money to help offset the cost of the procedure. (Jackee Sullivan/Special to Langley Advance Times)
Langley lizard’s owners raise funds for gynecological surgery

The young reptile is scheduled for operation on Tuesday

Facebook screenshot of the sea lion on Holberg Road. (Greg Clarke Facebook video)
VIDEO: Sea lion randomly spotted on remote B.C. logging road

Greg Clarke was driving home on the Holberg Road April 12, when he saw a large sea lion.

Defence counsel for the accused entered two not guilty pleas by phone to Grand Forks Provincial Court Tuesday, Jan. 12. File photo
B.C. seafood company owner fined $25K for eating receipt, obstructing DFO inspection

Richmond company Tenshi Seafood is facing $75,000 in fines as decided March 4 by a provincial court judge

B.C. Finance Minister Selina Robinson speaks in the B.C. legislature, March 2, 2021. (Hansard TV)
B.C. NDP ministers defend ‘air tax,’ latest COVID-19 business aid

Empty home tax doesn’t apply to businesses, but space above them

In Ontario, COVID-19 vaccine clinics have been set up at local mosques. (Submitted photo: Rufaida Mohammed)
Getting the vaccine does not break your fast, says Muslim COVID-19 task force

Muslim community ‘strongly’ encouraging people to get their shot, whether or not during Ramadan

Most Read