BC Transit has agreed to pay more than $11,000 to a legally blind woman who was mistreated by Kamloops bus drivers.
Helen McFadyen filed a complaint with the B.C. Human Rights Tribunal following a pair of incidents — one in late 2017 and the other in early 2018.
On both occasions, McFadyen said she was a passenger on a Kamloops transit bus.
She said on one occasion, her driver failed to call out stops, as required by BC Transit policy, and on another occasion the driver announced stops in a “disrespectful” manner.
BC Transit acknowledged McFadyen’s complaints and apologized to her. The transit provider also agreed to pay McFadyen $10,000 “for injury to dignity, feelings and self respect,” as well as $1,500 for expenses.
McFadyen has since moved to Victoria from Kamloops.
Tim Petruk, Kamloops This Week