Interruptions to 911 service resolved

Terrace RCMP reported that people calling 911 the evening of July 5 might have problems getting through.

Terrace RCMP said technical difficulties experienced when calling 911 July 5 have been resolved and service is running normally today, July 6.

Problems with a fibre optic line created an interruption in service which began on the evening of July 5, 2017.

As a precaution, Terrace RCMP had staff operating its local detachment phone line until 3 a.m. this morning, July 6.

– original release –

Terrace RCMP are advising the public of technical difficulties being experienced when calling 911.

Problems with a fibre optic line have created limited communication between Terrace and its communications centre.

The interruption in service occurred earlier this evening, July 5, 2017.

It is unknown if it will have an impact on those trying to use 911.

The interruption is not isolated and is affecting other detachments in the province as well.

As a precaution, Terrace RCMP is asking those requiring police assistance to call the local detachment number: 250-638-7400, which will be operated by staff until midnight as part of a contingency plan.