UPDATE: Canada-wide Shaw service restored

Shaw customers across Canada are experiencing problems with telephone, TV and internet service.

UPDATE: 4:48 p.m.

Internet, phone and television service has been restored to Shaw customers as of 3 p.m PST.

A significant number of Shaw customers across Canada were impacted by the outage Thursday afternoon.

According to Shaw the outage was due to the result of a software failure during a routine upgrade to the network.

The matter is still being investigated.

———-

Shaw customers right across the country are experiencing outages to their telephone, television and Internet service.

Reports indicate the outage occurred about 1 p.m.

The outage is being investigated, according to Shaw’s website, and crews are working to restore service.

It is unclear how many customers across Canada are affected. In B.C., complaints of outages range from Vancouver, to Port Coquitlam, to Victoria, to Kelowna.

Stores in the Central Okanagan are reporting debit and credit machines to be down, affecting business for the day.

There is currently no estimated time of restoring service.

Are you affected by this outage? Let us know by clicking the contact button at the top of the page and submitting a news tip.

Just Posted

Snowfall warning remains in effect

Public urged to postpone non-essential travel

Terrace to Hazelton bus service launched

First trip of BC Transit’s latest inter-community route set for Nov. 20

Snowfall warning issued for Terrace

Environment Canada expects up to 30cm by this evening

UPDATE: One injured in collision near Onion Lake

The semi truck and van collided between Terrace and Kitimat at 1:45 p.m. Nov. 15.

VIDEO: Rare comic showing Superman’s 1st appearance to be auctioned

The 1938 comic features Superman hoisting a car over his head

Lights to turn blue ahead of funeral for fallen Abbotsford police officer

Buildings across B.C. are going blue Saturday night in honour of Const. John Davidson

Ride-share pioneer drives up quietly

Lyft approaches B.C. without Uber bombast

VIDEO: Rare comic showing Superman’s 1st appearance to be auctioned

The 1938 comic features Superman hoisting a car over his head

Pine beetles from Jasper National Park moving into commercial forest

In 2014, beetle activity went from a few spots around Jasper’s townsite to rampant

VIDEO: Tragically Hip members, Alex Trebek receive Order of Canada

Newest recipients join 6,897 Canadians such as Christine Sinclair, Graham Greene and Mark Messier

AC/DC’s Malcolm Young dies at 64

‘Malcolm was a songwriter, guitarist, performer, producer and visionary who inspired many.’

‘I will now live in consistent fear’: Allan Schoenborn granted escorted leaves

The Merritt man was deemed not criminally responsible in the killing of his three children in 2008

Hammy the deer dodges conservation officers in Prince Rupert

The famous Prince Rupert hammock deer maintains his purple threads

Most Read